FAQs
-
How do I sign up for the rewards program?
+
Signing up is easy! Simply create an account by https://ca.sparkel.com/pages/loyalty-rewards and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Points!
-
I already have an account. Do I need to create a new one to earn rewards?
+
We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.
-
Where can I find all of my rewards account info?
+
The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page https://ca.sparkel.com/pages/loyalty-rewards.
-
Will I receive points for purchases I made prior to creating my rewards account?
+
You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points!
-
Do points ever expire?
+
Your points will expire after one year of inactivity. Inactivity includes not interacting with our program i.e., redeeming points, placing an order, etc
-
How do I redeem my points?
+
Exchanging your points for great rewards couldn't be easier! Simply visit the https://ca.sparkel.com/pages/loyalty-rewards to view all of our great reward options and click the 'Redeem' button to redeem your chosen reward.